Consulting services

Our consulting services

The adoption of a Click Reply warehouse system is based on an approach involving a high level of client participation: team work and decisional transparency are core elements of the methodology supplied to clients by @logistics Reply.

Successful implementation is achieved by way of the following professional services:

• Project Management Services
• Change Management Services
• Project Consulting Services

In particular, the latter deal with:

• analysis of as-is processes and definition of to-be processes
• identification of gaps
• parameterisation and configuration of product processes
• development of gaps
• workforce training
• warm-up to test system performance
• start-up
• evaluation and optimisation of processes
• calculation of ROI

Our methodology combines a production-oriented approach with the adoption of standard processes, thus reducing the time and effort required to complete the project.

A customised methodology, based on CRP (Conference Room Pilot) is used to analyse processes and define system requirements. During this process:

• Processes are visualized in end-to-end mode
• The measure in which the application meets business requirements is identified
• Gaps or organisational workarounds are identified

This approach provides the client with the means to achieve quick time-to-value. It also enables him to measure the solution’s impact on people, to analyse the organization’s performance level, and to optimise processes at a later stage.